We know that property surveys can feel confusing – especially when you’re not sure which one you need or what to expect. Here are answers to the questions we’re asked most often.

A property survey is an inspection carried out by a qualified surveyor to assess the condition of a home. It identifies structural issues, maintenance needs and potential risks before you buy, sell or invest. Having a professional home survey helps you make an informed decision and avoid unexpected repair costs.
The right survey depends on the property’s age, construction and condition:
  • Homebuyer’s Survey (Level 2) – for newer, conventional homes in good condition.
  • Building Survey (Level 3) – for older, larger or altered properties.
  • Home Condition Report – for modern homes needing a general condition overview.
  • If you’re unsure which RICS survey to choose, our surveyors can advise based on your property.
No. A mortgage valuation is arranged by your lender to confirm the property’s market value. It’s not a full inspection and may not reveal defects. A home survey, carried out by independent RICS surveyors, provides a detailed report on the property’s actual condition.
Book your survey once your offer has been accepted but before exchanging contracts. This gives time to review the report, ask questions and renegotiate if serious defects are found. Acting early avoids delays later in the conveyancing process.
Most home surveys take between two and four hours on site, depending on property size and type. Reports are typically delivered within a few working days after the inspection. We’ll always confirm your expected timescale when you book.
Yes. At Ashton Lee Surveyors, we encourage clients to discuss their reports with us. Your surveyor can explain findings, clarify technical details and outline the next steps, ensuring you fully understand your property’s condition.
Yes. Ashton Lee Surveyors is regulated by the Royal Institution of Chartered Surveyors (RICS) and a proud member of the Residential Property Surveyors Association (RPSA). We also hold full professional indemnity insurance for complete client protection.
We’re based in Essex and cover London and the South East, including surrounding towns and counties. If you’re unsure whether we cover your area, get in touch – our team will confirm quickly.
Our reports include practical maintenance recommendations, highlighting urgent and future works. While we don’t carry out repairs or provide quotes directly, we can suggest when to seek specialist advice or contractor estimates.
Yes. Our Single Defect Report focuses on one problem – such as damp, cracking, or roof defects – and provides expert advice on likely causes and recommended solutions. It’s a fast, cost-effective way to understand an isolated concern.
You can book a home survey online, by phone, or by emailing info@ashtonlee.co.uk. We’ll confirm which survey type is right for your property, send your quote via our client portal, and arrange a convenient inspection date.
Yes. Our Buy-to-Let and Investment Surveys are designed for landlords and investors who need detailed insight into a property’s condition, compliance and long-term maintenance costs before purchase.
Yes. Our New-build Snagging Inspections identify defects, incomplete work and quality issues in new homes. The report helps you raise snags with your developer within your warranty period.

Still have a question? We’re here to help – book your survey today >